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How to Fix the “Paper Size Mismatch” Error on Your Printer?

Understanding “Paper Size Mismatch” on Printers – Step-by-Step Guide

Trying to print something and see a “Paper Size Mismatch” message? This typically occurs when the paper settings on your device don’t align with the paper placed in the tray. Here’s a simple guide to ensure your print settings and paper setup are in sync.


📌 Why “Paper Size Mismatch” May Appear

This message usually shows up when there’s a difference between:

  • The paper size selected in your device or printer settings

  • The actual paper loaded in the printer tray

For example, if your device is set to print on “Letter” size but the printer tray holds “A4,” the device may pause and request confirmation or adjustment.

Results of mismatched paper can include:

  • Cut-off text or misaligned prints

  • Ink not landing where expected

  • Partial or blurred content


🔄 How to Align Paper Settings and Paper Size

1. Review and Adjust Printer Settings

On Windows:

  • Open Control Panel > Devices and Printers

  • Right-click your printer > Printing Preferences

  • Check the Paper/Quality tab for selected size

  • Update to match your loaded paper

  • Confirm by printing a sample page

On macOS:

  • Go to System Preferences > Printers & Scanners

  • Select your printer

  • Choose Printer Settings or use the Print dialog

  • Adjust the paper size if needed

  • Print a sample page to check


2. Align Paper Neatly in the Tray

Paper should be flat and properly positioned to avoid alignment issues.

  • Remove the tray and straighten the paper stack

  • Ensure side guides gently touch the paper edges

  • Reinsert the tray and retry printing


3. When Paper is Loaded but Message Persists

Even if the tray is full, the message may still appear if:

  • Sheets are curled or bent

  • Paper weight is incompatible

Try the following:

  • Replace paper with clean, flat sheets

  • Use paper types recommended for your printer

  • Reload and retry your task


4. Maintain the Paper Detection Area

Dust or small debris in the paper tray can interfere with detection.

  • Power off the printer safely

  • Open the paper feed or tray area

  • Use a soft, dry cloth to gently clean visible areas

  • Power back on and send a sample print


✅ Best Practices to Avoid Paper Mismatch Messages

  • Choose the correct paper size in your print settings

  • Align paper evenly and adjust the guides before printing

  • Use clean, undamaged sheets

  • Perform routine maintenance on your device

  • Set a default paper size if one is used frequently

  • Use paper types recommended by the manufacturer

Note: Still Stuck? It might depend on the specific printer model you're using.

👉 Get Model-Specific Guidance

💬 Need More Clarity? Ask a Question